Upcoming Renovations:
- From Feb 1, 2025 through Feb 28, 2025, Resort is closed annually for the month of February for Resort enhancement works. We will strive to keep any guest disruption to a minimum.
Guaranteed Reservations And Deposits:
A credit card is required as a guarantee for your booking. Full payment (accommodation, meal plan and transfers) is required prior to arrival for bookings. Please refer to the policies in different seasons. We accept all the major credit cards such as Visa, MasterCard and American Express. All credit card transactions are subject to a 3.5 percent service fee.
Seasons and Policies:
Shoulder Season: 01.03.24 - 22.03.24, 28.04.24 - 21.06.24, 13.10.24 - 20.12.24 Free cancellation up to 21 days prior to arrival. Cancellations made less 20 days prior to arrival will be charged at 100 percent of the stay. Full payment is required 21 days prior.
High Season: 08.01.24 - 31.01.24, 21.07.24 - 13.09.24 Free cancellation up to 30 days prior to arrival. Cancellations made less 29 days prior to arrival will be charged at 100 percent of the stay. Full payment is required 30 days prior.
Festive and Peak Seasons: 21.12.23 - 07.01.24, 23.03.24 - 27.04.24, 22.06.04 - 20.07.24, 14.09.24 - 12.10.24 Free cancellation up to 60 days prior to arrival. Cancellations made less 59 days prior to arrival will be charged at 100 percent of the stay. Full payment is required 60 days prior.
Early Arrival: Check-in time is from 2:00 pm in our villas and suites and 3:00 pm in our residences. Should guests wish to arrive earlier, it is highly recommended to reserve and pay for the villa from the night before arrival, which will ensure immediate villa availability for the best possible arrival experience.
Late Departure: Check-out time is by 12:00 noon. Late check-out until 6:00 pm will be charged at 50 percent of one night’s accommodation charge. Beyond this time, one night’s accommodation charge will be applied.
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