A deposit of USD 500/person is required to secure your client's customized reservation. Full trip payments should be made 60 days prior to departure. In the event that the departure date is within this 60-day window, full payment will be due at booking. Once full payment has been received, your client's trip tour guides will be confirmed and guide biographic information will be forwarded. Payments can be made by USD Denominated Check, Wire Transfer, or Credit Card.
In the case of trip cancellation, please refer to the schedule below:
- 60 days or more prior to trip departure - Loss of deposit
- Between 45 - 60 days prior to trip departure - 30% of total tour price will be forfeited
- Between 20 - 45 days prior to trip departure - 50% of total tour price will be forfeited
- Less than 20 days prior to trip departure - no refund
No refund will be made if clients voluntarily leave a trip for any reason after the trip has begun. Refunds will be at the discretion of WildChina if clients are involuntarily forced to leave a trip for any reason. WildChina reserves the right to cancel any trip departure before it is guaranteed to run. A trip is guaranteed to run once it has one fully paid traveler, unless minimum numbers state otherwise. WildChina reserves the right to cancel any trip, including a guaranteed trip, prior to departure due to reasons outside its control (i.e. natural disasters or political instability). In such a case, WildChina will refund the trip price. Under extraordinary circumstances caused by civil unrest, terrorism, natural disaster or other force majeure, either party may cancel the trip. If such cases occur 45 days or more before trip departure, WildChina will refund clients fully less the deposit. If such cases occur within 45 days of departure, WildChina will refund clients fully less the deposit and any expenses incurred to date that are directly related to preparation of such trip. Such expenses may include preview trips conducted specifically for the above-mentioned trip.
To cancel a trip please, contact your WildChina travel designer.
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